Privacy policy.

Introduction

Pharmabase Inc. and our affiliates and subsidiaries ("Company" or "We") respects your privacy are committed to protecting it by complying with this policy.

This "Privacy Policy" describes:

  • How we collect, use, disclose, and protect the personal information of our customers and website users ("You");

  • The types of information we may collect from you or that you may provide when you visit our website or mobile application on a mobile device such as a mobile phone, PDA, smartphone or tablet (collectively, "Platform");

  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.

Our Platform may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

This policy DOES NOT apply to information that:

  • We collect offline or through any other means, including on any other Company or third-party website including our affiliates and subsidiaries;

  • You provide to or is collected by any third party, through any application or content (including advertising) that may link to or be accessible from or on the Platform.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Platform. By accessing or using our Platform, you indicate that you understand, accept, and consent to the practices described in this policy.

We reserve the right to modify this Privacy Policy at any time. We will reflect any such modifications to this Privacy Policy on our Platform. Your continued use of the Platform after any such changes constitutes your acceptance of this Privacy Policy, as revised.

What Personal Information We Collect

Personal information is information about an identifiable individual ("Personal Information"). Company collects Personal Information when you voluntarily provide it through our Platform, or when you provide it to us through other means. For example, we may collect Personal Information when you:

-       Contact us through email, telephone, mail; or other correspondence;

-       Register for a service we provide; or

-       Register to receive our newsletter.

We collect and use several types of information from and about you, including:

  • Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier, billing and account information, social insurance number, and any other identifier we may use to contact you;

  • Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Platform feature;

  • Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Platform, and usage details;

  • Non-personal details about your Platform interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Platform (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.

How Company Collects Information Through Technological Means

When you visit our Platform, we may collect information that is automatically sent to us by your web browser or mobile device. This information may include your domain name, and your numerical IP address. We may also collect other information, such as the type of browser you use, which pages you view, and the files you request.

We use this information to better understand how visitors use our Platform, and to improve them to better meet your needs. The amount of information that is sent by your web browser or mobile device depends on the browser, mobile device and settings you use. Please refer to the instructions provided by your browser and mobile device if you want to learn more about what information it sends to websites you visit, or how you may change or restrict this.

Company may use "cookies" and other similar devices on our Platform to enhance functionality. These devices may track information which includes but is not limited to: (i) IP address; (ii) the type of web browser and operating system used; and (iii) the pages of the Platform visited. If you wish to disable cookies, refer to your browser help menu to learn how. If you disable cookies, you may be unable to access some features on our Platform.

Information We Collect Through Cookies And Other Automatic Data Collection Technologies

As you navigate through and interact with our Platform, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Platform, including traffic data, location data, logs and other communication data and the resources that you access and use on the Platform;

  • Information about your computer or mobile device and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical information and may include personal information that you provide to us or receive from third parties. It helps us to improve our Platform and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns;

  • Store information about your preferences, allowing us to customize our Platform according to your individual interests;

  • Recognize you when you return to our Platform.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer or mobile device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Platform;

  • Flash Cookies. Certain features of our Plateform may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Plateform. Flash cookies are not managed by the same browser settings that are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information;

  • Web Beacons. Pages of our Plarform may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or and for other related website statistics (for example, recording the popularity of certain content of the Platform and verifying system and server integrity).

  • Google analytics. Website traffic is tracked and reported by Google Analytics, a web analytics service. Google monitors and keep track of the usage of our service. Other Google services have access to this data. Google may personalize and contextualize advertisements on its own advertising network using the gathered information.

  • Firebase. Google Inc. offers Firebase as a development platform for mobile and web applications. It offers a variety of tools and services aimed at enabling developers to create high-quality, scalable app efficiently. Firebase encompoasses both fronted and backend services, offering features such as real-time databases, push notifications and analytics. Backend services include hosting, databases, storage, and authentication.

How Company Uses and Discloses Personal Information

The Personal Information we collect may be used by Company for the purposes for which it was collected, as provided in this Privacy Policy, or for other purposes that are disclosed to you and to which you consent.

For example, we may use your Personal Information to : respond to your inquiries; supply you with requested services; send you informational communications; to carry out other purposes that are disclosed to you and to which you consent; to carry out any other purpose permitted or required by law. We may transfer Personal Information to third party service providers that assist us with carrying out these purposes.

Some or all of the Personal Information we collect may be stored or processed in jurisdictions outside of Canada. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.

We may disclose aggregated information about our users, and information that does not identify any individual without restriction.

We may disclose Personal Information that we collect or you provide as described in this privacy policy :

  • To our subsidiaries and affiliates;

  • In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of our assets, in which personal information held by us about our customers and users is among the assets transferred;

  • To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers and developers that assist us with our Platform improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy;

  • To fulfill the purpose for which you provide it;

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law;

  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of PHARMABASE INC., our customers, or others.

How We Protect Personal Information

The security of your Personal Information is important to us. We protect your Personal Information by maintaining physical, organizational and technological safeguards appropriate to the sensitivity of such Personal Information. Personal Information may only be accessed by persons within our organization who require such access to provide you with the services indicated above.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.

We retain Personal Information that we collect only as long as necessary for the purposes for which it was collected or to meet legal requirements. We destroy Personal Information when it is no longer needed.

Access and Rectification

It is important that the Personal Information we hold about you is accurate and current. Please keep us informed if your Personal Information changes. By law you have the right to request access to and to correct the personal information that we hold about you.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the Personal Information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

Withdrawing Your Consent

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at info@pharma-base.com . Please note that if you withdraw your consent we may not be able to provide you our services. We will explain the impact to you at the time to help you with your decision.

Changes To Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and through a notice on the Platform home pages.

We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Platform and this privacy policy to check for any changes.

How to Contact Us

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us via our Contact Us Page

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above.